MelOSimpleLife.com
MISSION
Provide senior citizens with training and tools to be well prepared and organized self-advocates for healthcare.
Why Work With MelOSimpleLife?
- Personalized service tailored to your unique needs.
- Experienced professional dedicated to improving your healthcare encounters.
WHAT IS PATIENT SELF-ADVOCACY?
The ability to be a self-advocate can help patients improve understanding of care and management of illnesses and injury treatment processes.
The Patient Boot Camp includes learning how to:
*Create questions prior to a healthcare visit
*Understand responses from providers
*Manage communication from various medical staff
*Use patient portals & manage medical documents
*Participate in telehealth visits
*Maintain organized & accurate healthcare information
*Keep healthcare information readily available
" Healthcare is a Journey - Use a Patient Passport! "
"MelO"
Melanie Osley, RN, MBA, CPHRM, CPHQ, DFASHRM
As a nurse for 40+ years, over half of those years included roles as a legal nurse consultant, hospital leader in risk/quality/patient safety, patient satisfaction, compliance; state surveyor, & malpractice insurance claims manager & senior risk manager.
During that experience, many surgical and medical events showed issues regarding patient ability to understand their information and staff processes for communicating with patients.
Nursing tasks now focus on helping fellow senior citizen patients with regular and ongoing new challenges in healthcare.
MelOSimpleLife Likes to Help You!
Melanie Osley, RN, MBA
CPHRM CPHQ, DFASHRM